Thank you for choosing Dermakart for your skincare needs. Our Shipping Policy outlines the details of our shipping process to ensure a smooth and satisfactory experience for our valued customers.

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1. Processing Time:

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• Orders are typically processed within 1-2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

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  2. Standard Delivery Time:

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• We offer standard delivery with an estimated delivery time of 5-7 business days.

• Delivery times may vary based on your location and any unforeseen circumstances such as weather conditions or holidays.

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  3. Shipping Methods:

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• Our standard delivery is fulfilled by reputable courier services to ensure the safe and timely delivery of your order.

  4. Payment Options:

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• We support various payment options to provide convenience to our customers.

• Accepted payment methods include:

        1. UPI (Unified Payments Interface)

        2. Cash on Delivery (COD)

        3. Debit and Credit Cards

  5. Shipping Costs: 

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• Shipping costs vary based on the selected method and destination.

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  6. Order Tracking:

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• Once your order is dispatched, you will receive a confirmation email with tracking information.

• You can track the status of your order by logging into your Dermakart account or using the provided tracking number on our website.

  7. Lost or Damaged Shipments: 

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• Contact us immediately if your shipment is lost or damaged, and we'll assist you promptly.

 

  8. Customer Support:

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• For any questions or concerns regarding your order, shipping, or products, our customer support team is ready to assist you.

• Contact us at support@dermakart.com or dermakart20@gmail.com or chat with us using the chatbot

 9. Exchanges, Returns, and Refunds:

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• Please note that Dermakart will only process return or exchange or refund if the product is Wrong or Damaged

• Please ensure that the return request must be placed between 4 calendar days after delivery. After that we are not responsible for it.

• We encourage customers to carefully review their orders before confirming the purchase.

• In case of any issues with your order, please contact our customer support team for assistance.

 10. Shipping Methods:

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• We offer standard and expedited shipping options within the India, as well as international shipping to select destinations.

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11. Customs and Duties:

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• International customers are responsible for any customs duties or taxes.​

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Please review this Shipping Policy carefully, and feel free to reach out to us if you have any further questions. Thank you for choosing Dermakart for your skincare journey!